Get To Know Us

PGR was established in the year 1920. Our strong commitment to business ethics all through these decades journey has been our sustainability strategy.
“No Compromise on Quality” has been our slogan since beginning and we truly respect the sentence.

For us the word ‘Quality’ is just not purity that usually people confuse with. We only deal with 22ct ‘Purity’ gold and ensure to provide ‘Quality’ during its making. Hence, we understand that Purity and Quality are not the same and both need to coexist at highest standards for a good jewellery. Hence “No Compromise on Quality” .

PGR deals only with 22ct gold, also known as 916. All the jewellery is manufactured in-house and comes with both hard seal and lazer seal. Needless to say - this quality of gold will have hallmarking on all of them (BIS Hallmark).

Our silver articles are manufactured at 92.5% purity, also known as sterling silver purity.

• 20-Day Money Back Guarantee
  Our 20-day money back guarantee gives you time to make sure your purchase is perfect. If you need to return it for any reason, we'll happily provide you with an exchange or full refund.


• Free Lifetime Warranty
  We stand behind our products and warrant that all items will be free from manufacturing defects for the life of the products. If you believe your item has a manufacturing defect, you may return it to us for inspection. If we determine your merchandise is damaged due to a manufacturing defect, we will repair the merchandise or, if we deem appropriate, replace the item. If the item is no longer available, PGR may, in its discretion, replace with like-kind or allow a refund equal to the selling price of the original item or component.
  If we determine that the damage is not caused by a manufacturing defect, then we will notify you and let you know if repair services are available at cost or otherwise.
  Please note that slight irregularities and variations in craftsmanship or natural characteristics, or internal inclusions, visible or otherwise, in colored gemstones are unique and individual to each item. These characteristics are considered as part of the character of the item, and should not be considered a defect.


• Complimentary Cleaning And Inspection Services On need basis
  We recommend having your jewellery cleaned and inspected yearly once or if it undergoes any potential trauma. Inspections may help prevent the loss of a stone and extend the life of your jewelry. This cleaning and inspection service is free of charge to PGR customers. The customer only pays for shipping, and PGR pays for return shipping.


• Conditions And Exclusions
  Maintenance, repair, sizing or other service performed by someone other than PGR will void your Manufacturer Warranty.
  Fine jewelry is not impervious to normal wear, activities or trauma. This is particularly true for rings, chains and bangles since they are regularly subjected to considerable abuse. We do not provide warranties for damage due to normal wear, product loss, loss of stones or theft. Damage or loss that results from failure to obtain repairs necessary to maintain the integrity of the product are also not covered.
  Some examples of common jewelry issues that would not be considered manufacturing defects include:
  1. Discoloration due to exposure to chemicals, make-up, swimming pools, hot tubs or bathing.
  2. Prongs and precious metals, in general, wear over time and may require “building up” or restoration work as normal wear.
  3. Bent, caught or worn out prongs(s) allowing a stone to fall out or be lost due to normal wear or other damage.
  4. Lost stone or a stone has fallen out due to chipping or breaking caused by normal wear or other damage.


• Free Gift Packaging


• Distinctive PGR Packaging
  From our classic ring presentation boxes to our jewelry pouches, every jewelry item we send is carefully arranged so that it arrives presentation-ready. Based on the occasion we change our gift wrapping to suite the celebration.


• Delivery to secondary address:
  Since jewelry is often given for engagement or another special occasion, we will be extremely flexible to help you create a wonderful surprise. We can expedite your delivery for a fast-approaching special occasion, or we can ship your order to an address other than your home to help you maintain your surprise. And please don't hesitate to contact one of our jewelry consultants for any special requests.